If you've had an account created for you by your Network, Service Provider or Club then you will have received an email including your iPipeline Account Credentials. In order to log in to the iPipeline Services via the website, please head to the Login+ sign in page.
If you have signed in with Unipass but you are taken to the ‘Account Setup’ page rather than the ‘My iPipeline Services’ page then it may be that the email address that is linked to your Unipass in the background is not the same email address that is set up on the Account created for you. This is why your accounts have not automatically linked.
If you are unsure what email address is linked with your Unipass, you are able to check this with Unipass directly.
You can also manually link your email address with the credentials you have been sent on the ‘Account Setup’ page.
Click ‘Request Access To On iPipeline Account ID’ and enter the web number provided by your Network, Service Provider or Club and enter the Account Id provided. If you have not received an email containing your iPipeline Account ID from your Network/Service Provider yet – please contact them directly for an update.
Once you click continue, your accounts will be linked and you will now be able to select the account you wish to access by clicking continue.
If you are unable to link the accounts or you receive any error messages, please contact our Support Team via Live Chat, Email or by phone on 0345 408 4022 an we will be happy to help.